Collecting information about how people think and feel can be a good way to get feedback about your activities and the difference they have made.
How to get feedback on how you’re doing
Story telling: you might talk to individuals who have benefited from Big Local activities and projects and who have indicated that they are happy to share their experience.
Case studies: a case study might draw on a range of different people’s and different groups’ experiences to draw them together and create a more in-depth ‘story’. Here are resources on how to write a case study and how to produce a film case study.
Suggestion boxes: creating a suggestion box and keeping track of the suggestions made can help you to reflect on changes, and/or possibilities for future changes to improve things or work you are doing.
Group discussion/focus groups: are a good way of getting people together to discuss their own personal experience or comment on a particular topic. These might be especially useful when bringing the partnership members together to discuss the progress they have made. Here is a guide on how to run a focus group. You can also access other information about focus groups here.
Rating activities and progress: collecting feedback on the progress of activities can be fun and easy. There are different methods you can use, with some partnerships rating the progress of their activities using a Red Amber Green (RAG) template, or a Boston Matrix template. You can then compare progress across activities over time.
Vox pops: are short and quick interviews which are filmed and used to gather opinions or comments from people on an issue or topic. Here is a guide on how to film a vox pop.
Films: can be a very useful evaluation tool that can capture events, engage people with your plan, or show how people's attitudes and feelings toward your Big Local area have changed. Find out more about multimedia evaluation with Our Bigger Story, and see films from Big Local areas as part of the evaluation of Big Local.